Need a new electricity connection from MEPCO for your home or business? This guide walks you through the complete application process, required documents, fees, and timeline — so you know exactly what to expect from start to finish.
What Is MEPCO and Why Might You Need a New Connection?
MEPCO (Multan Electric Power Company) is one of Pakistan’s largest electricity distribution companies, serving Multan, Bahawalpur, Dera Ghazi Khan, and surrounding districts. If you’re constructing a new property or expanding an existing one, you’ll need to apply for a new electricity connection through MEPCO.
The process involves a few essential steps — from filling out an application form to submitting documents like proof of ownership and your CNIC. Understanding this process upfront can save you time and help you avoid common delays.
How to Apply for a MEPCO New Connection
You can apply for a new MEPCO connection through either the traditional paper-based method or the online application portal.
Traditional Application Process
- Visit the Nearest MEPCO Office — Obtain the application form for a new connection. You can also call the MEPCO helpline (0800-63726) for assistance.
- Fill Out the Application Form — Provide your CNIC, contact details, and the address for the new connection.
- Submit the Form with Required Documents — Include proof of ownership or a rental agreement along with the form.
Online Application Process
- Visit the MEPCO Application Portal — Go to the MEPCO website and select “Online New Connection.”
- Complete the Online Application Form — Fill in your personal information, property details, and other required data.
- Upload the Required Documents — See the document checklist below.
What Documents Are Required for a MEPCO New Connection?
To apply for a new MEPCO connection, you’ll need the following documents:
- CNIC (Computerized National Identity Card) — Proof of identity is essential for the application.
- Proof of Ownership or Tenancy — A property deed, rental agreement, or other document proving your right to use the property.
- Complete Application Form — Ensure all sections are filled out accurately.
- Attested Copy of Witness’s CNIC — Required for some connections; not mandatory for single-phase connections.
- Wiring Contractor’s Test Report — Confirms electrical safety compliance.
How to Track Your Connection Application Status
After submitting your application, you can track its status in one of three ways:
- Online Tracking — Visit the MEPCO website and enter your tracking ID or application reference number for real-time status updates.
- Visit the MEPCO Office — If online tracking isn’t available, visit your nearest MEPCO sub-division office with your tracking number.
- Helpline Support — Call the MEPCO helpline (0800-63726) for help tracking your application or resolving issues.
How Long Does a MEPCO New Connection Take?
The time required to get a new MEPCO connection depends on the category of connection and your location. Generally, the process takes between 30 and 73 days, though delays can occur if there are issues with the application or additional infrastructure work is needed.
| Connection Category | Load | Typical Timeline |
|---|---|---|
| Category 1 | Up to 15 kW | ~30 days |
| Category 2 | 16 to 70 kW / 400V | Up to 44 days |
| Category 3 | 71 to 500 kW / 400V | Up to 73 days |
Once your connection is active and you receive your first bill, you can check your MEPCO bill online anytime using your reference number.
What Is a MEPCO New Connection Demand Notice?
A demand notice outlines the cost and requirements for establishing your new electricity connection. Once issued, you must pay the amount within the specified timeframe — failing to do so could delay or cancel your application.
How to Pay Your MEPCO New Connection Demand Notice
You can pay your demand notice through:
- Bank Payment — Visit an authorized bank to pay the demand notice amount.
- Online Payment — Use your bank’s online payment platform.
- Mobile Apps — Some mobile banking apps support MEPCO payments (e.g., Easypaisa, JazzCash, UBL Omni).
These are the same methods used for regular bill payments — see our full MEPCO Bill Payment Options guide for step-by-step instructions on each.
Common Issues and How to Resolve Them
- Delayed Demand Notice — Contact MEPCO via the helpline if you haven’t received your demand notice within a reasonable time.
- Incorrect Application Form — Double-check all fields before submission to avoid processing delays.
- Missing Documents — Verify that all required documents (CNIC, ownership proof, test report, etc.) are attached before submitting.
Frequently Asked Questions
It typically takes 30 to 73 days depending on the connection category — 30 days for loads up to 15 kW, up to 44 days for 16-70 kW, and up to 73 days for 71-500 kW connections.
You’ll need your CNIC, proof of ownership or tenancy, a completed application form, a wiring contractor’s test report, and (for some connections) an attested copy of a witness’s CNIC.
You can track it online using your application reference number, visit your nearest MEPCO office, or call the helpline at 0800-63726.
Failure to pay within the specified timeframe may result in delays or cancellation of your application.